Thank you for purchasing Nu-Dell products! Nu-Dell Mfg. Co. 2250 E. Devon Ave. Des Plaines IL 60018 (847) 803-4500 sales@nudell.com Orders over a certain weight will not show shipping. Charges will be added later to your credit card for shipping. Some large orders may not be shipped by your prefered method. We will attempt to contact you in these cases before shipment. If purchasing by purchase order, please fax to (847) 803-4584 and mark *web order* on the page. If paying by Paypal, we will send you an invoice within one business day. You may check your orders placed here by visiting http://shopping.yahoo.com/store/order-status.html RETURNS - All returned merchandise must have a Return Authorization Number affixed to the carton. If merchandise shipped as ordered is authorized for return, a restocking charge of 15% will be made. Buyer shall bear any and all transportation costs.